Shipping policy

Shipping Policy

Hailey Beauty – SD Holding Group LLC
15807 Biscayne Blvd Ste 101, North Miami Beach, FL 33160 – USA
Email: contact@haileybeauty.com

Last updated: 10/22/2025

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🌍 Shipping Destinations

We ship our products to:

• United States

• Europe

• Middle East

• Other destinations: upon request

We ship worldwide.

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⏱ Order Processing Time

All orders are usually processed within 1 to 2 business days.

During peak seasons or promotional periods, processing times may be slightly extended.

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🚚 Estimated Delivery Times

Delivery times may vary depending on the destination:

These timelines are indicative and may vary due to carriers, customs delays, or exceptional circumstances.

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💲 Shipping Fees

Shipping fees are calculated at checkout based on:

• Delivery country

• Order weight

• Shipping method selected

Free shipping may be offered during promotional events.

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📦 Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking link.

If you did not receive it, please contact us:
📧 contact@haileybeauty.com

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🚫 Undelivered Parcels / Incorrect Address

If a package is returned to the sender due to:

• Incorrect or incomplete shipping address

• Failure to retrieve the package

👉 Reshipping costs will be charged to the customer.

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🛃 Customs & Taxes

For international orders (outside the USA/EU):

• Import duties or customs fees may apply

• These charges are the customer’s responsibility and are non-refundable

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🧪 Cosmetic Products & Transportation

Some products may be subject to specific transport regulations (liquids, aerosols, etc.).
Shipping options may be automatically adjusted based on these restrictions.

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📧 Shipping Support

For any questions regarding shipping, please contact:
📩 contact@haileybeauty.com